24-Hour Monitoring

How effective is your alarm system without monitoring? Can you depend on a neighbor 24-hours-a-day to call the proper agency if your alarm goes off, preventing serious loss or physical injury?

Of course not, and the burglars know this too! Your alarm system can be connected to a Central Station facility whose job it is to respond to signals triggered by your system. The information you provide your dealer includes a list of phone numbers to be contacted in the event of an emergency, i.e., fire, burglary, panic, etc.

When the signal is received by your Central Station, a trained operator verifies the signal and immediately notifies the proper authorities as well as any parties you wish to be contacted.

How is this done? Your local alarm dealer working in conjunction with a monitoring station, G.M.S in this case, utilizes state-of-the-art computer technology to monitor your system 24 hours-a-day, 365 days a year. This is done through your existing telephone lines to our fully computerized, U.L. certified Monitoring Center.

Whenever your alarm is tripped, our computer receives the coded signal. Within seconds, our operators notify whoever you have designated. This may include police, fire departments, friends, relatives.

If questions remain do not hesitate to contact us with any questions you might have at 916-386-9696 or email us: Scheduling@lbalarm.com

Frequently Asked Questions

Q: Where can this be done?
A: Anywhere in the country.

Q: What service is provided for me?
A: The Monitoring Center is monitoring the alarm system installed by your alarm dealer for the possibility of either burglary, fire, panic, hold- up or perhaps all of these emergencies.

Q: How can the Central Station help prevent unnecessary responses?
A: We will attempt to verify all questionable alarm signals in order to reduce unnecessary emergency responses.

Q: What is the "pass code" and how does it work?
A: The pass code provides the Monitoring Center with your personal identification. As a subscriber you will be asked your "pass code" when you call the Monitoring Center.

Q: Will my alarm system work with Voice-over-IP (VOIP)?
A: Through some of the latest technology most of our systems can be monitored through an internet connection. If you have a Gemini series alarm, you are eligible to take advantage of this service. Magnum Alert panels are not eligible for this upgrade, contact our office to discuss other options to take advantage of this latest technology.

Q: How does monitoring help me protect my premises?
A: In addition to the standard emergency conditions of fire, burglary, etc., your alarm dealer is at your service to supervise several special conditions. These conditions are dependent upon your needs. Some possibilities are panic, medical alert, hold-up, low battery supervision, power supervision, elevator emergency, openings and closings of your premises. These services can be customized to meet your individual requirements by your alarm dealer.

Q: What should I do if I set off my alarm in error?
A: (a) Shut off your alarm system (b) Call the Central Station, give your account #, your name and pass code when requested. (c) If the Monitoring Center calls your location first, please answer your telephone and promptly give the same information indicated above.

Q: What is a responsible party list and what purpose does it serve?
A: Your alarm dealer will request that you provide a list of individuals to be notified in the event of an alarm. These individuals should be informed of this fact and instructed in the use of your alarm system and notified of your verbal pass code.

Q: What should you do to make changes on your responsible parties list?
A: All changes will be done through your alarm dealer at 916-386-9696.

Q: Who is General Monitoring Services(G.M.S)?
A: G.M.S is a national alarm monitoring facility tat provides professional alarm monitoring services to its subscribers through the local alarm dealer. G.M.S not only provides its services nationwide but also belongs to a small percentage of select monitoring stations in North America that has achieved the U.L certification. A: Underwriters Laboratories, Inc. (U.L), is an independent, not for profit certification organization that test products for public safety. U.L is the undisputed leader in U.S. product safety certification and is recognized globally. Getting such recognition is achieved through rigorous standards set by U.L and G.M.S meets and adheres to U.L's rigorous standards. This means that G.M.S provides the highest level of 24-hour monitoring for your family by providing consistent and reliable service that is measured against the most rigorous standards around. To find out more about G.M.S visit them online at www.gmscentral.com

Q: How much does it cost?
A: Liberty Bell Alarm Inc. offers monitoring at an affordable rate of $27/month with a minimum 1 year contract and EFT Agreement.

Q: Is there a discount on homeowner's insurance, if I get monitoring?
A: Yes, you can save up to 20% on your homeowners insurance cost. Please contact your insurance provider to find out the savings and in some cases this savings can easily cover the annual monitoring cost. Some other benefits of monitoring your alarm include: 24-Hour technical support, police panic button, police silent ambush, fire panic button, special discounted rates on alarm components, and hourly service rates.